Amazon seeks to be the middleman in every financial transaction on the planet. Its incentives are all tied to making customers happy in every context where Amazon can take a small fee as money moves from one place to another.
Since the beginning, Amazon’s mission statement has been: “Our vision is to be Earth’s most customer-centric company; to build a place where people can come to find and discover anything they might want to buy online.” In the most recent SEC filings, however, that is shortened; now it refers only to “Earth’s most customer-centric company,” without restricting it to sales from the Amazon website. […] continuedRead more
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Dropbox Smart Sync is a new feature that allows you to store files online and browse through them with Windows File Explorer or Mac Finder. The files are not synced. They are only online, not on your local hard drive.
This is an important change in technology for small businesses and individuals with a large number of files. […] continuedRead more
These are the rules for computer and online safety in 2018. You can download a copy here.
You will be safe if you are cautious. Stop and think before you click on links, before you call unfamiliar phone numbers, before you install programs, and before you fill in passwords. Only your vigilance will protect you against bad guys. […] continuedRead more
In 2013 LogMeIn was free for individuals.
In 2018 the exact same service from LogMeIn costs $349.99/year.
That is so outlandish, so absurd, that it seems like it must be a joke.
LogMeIn is a publicly traded company that offers a number of services for collaboration, IT support, and remote access to computers. […] continuedRead more
A year ago I wrote this prediction: “The word of the year for 2017 is “chaos.” Write it down, seal it in an envelope, open it up a year from now and see if I got it right.”
I think I get full marks. (Although Dictionary.com chose “complicit” as the word of the year, which has a certain snarky charm.)
We are in a transitional time in technology, with a handful of very large companies – Apple, Google, Facebook, Amazon and Microsoft – accumulating power and wealth and dominating the landscape. […] continuedRead more
If you’re a Spotify subscriber, pay a visit to https://2017wrapped.com/ to get a look back at your Spotify listening habits in 2017 – the good, the bad, and the embarrassing. Your reward will be a playlist of your favorite songs from 2017, plus a second playlist of songs you might enjoy that you haven’t listened to yet. […] continuedRead more
If you’re an individual or small business Windows user, you might have the wrong idea about how Microsoft is doing.
We all tend to generalize from our own experiences. You can be forgiven for thinking that Microsoft’s future is dim when Outlook has just crashed or you’re paralyzed by an unexpected and unwelcome Windows update. […] continuedRead more
OneDrive Files On-Demand is a new feature being rolled out now to Windows 10 computers worldwide. It’s a valuable and welcome new feature that you should know about and that you might use. But this is from Microsoft, so you will not be surprised to find out that (1) it’s hard to predict when you’ll get the update that includes the new feature, (2) it’s confusing to set it up, and (3) it’s poorly documented. […] continuedRead more
Chromebooks are laptop computers. They don’t run Windows or Mac programs, but they’re powerful computers that can do many useful things. They’re simple, secure, fast, they feature long battery life, and they’re always up to date. […] continuedRead more
Today Google introduced eight new devices that will be released this fall – phones, home assistants, a laptop, a virtual reality headset, and more. It’s the most diverse new product lineup from a technology company in recent memory. Apple just announced three new phones, Amazon just announced a slew of new variations on the Echo, but Google outdid both of them for sheer quantity and variety. […] continuedRead more
(This tip is for IT pros. Non-technical readers should still read this article because it involves a thrilling mystery, it teaches important lessons for healthy living, and it has a fresh minty aftertaste. But if you’re not sure, don’t do anything to your computer without the support of your trusted IT support person.)
Outlook 2013 and 2016 can occasionally lose their connection to an Office 365 hosted Exchange mailbox. […] continuedRead more
Google is changing the programs that Windows and Mac computers use to store photos and files online. You’re not required to do anything right away but some of you will be prompted to update to a new program in the next few months. Let’s see if we can unravel some of the details of Google Backup and Sync, and Drive File Stream. […] continuedRead more
Here’s a tip for business Office 365 users that I wish I’d known about sooner. Early this year, Microsoft significantly improved the experience of sharing Outlook calendars. The secret is to share your calendar in webmail instead of doing it from the Outlook desktop program.Read more