The upgrade to Windows Live OneCare 2.0 is being rolled out this week to many OneCare users. A few of them have reported confusion or problems with the upgrade. Here are some of the situations I’ve run into recently.
WHAT TO DO IF THE UPGRADE FAILS
A few people are having trouble – OneCare reports that antivirus protection isn’t turned on, or that it can’t connect, or that it can’t complete the installation. […] continuedRead more
At some point next week, computers running Windows Live OneCare will automatically be upgraded to OneCare 2.0. Apparently the intent is to make the update automatic and invisible; it’s free to existing subscribers.
New features are integrated into the familiar OneCare layout, so little will change for many of you. The most significant new feature permits creation of a “circle” of computers running OneCare on the same home or office network, allowing some OneCare features to be centralized. […] continuedRead more
Microsoft has a centralized billing system for many of its online services. If you’re using Windows Live OneCare, you can view the status of your subscription at http://billing.microsoft.com/. Log in with your Windows Live ID – the e-mail address and password used to install OneCare.
If you click on OneCare (or other services listed), you’ll see the renewal date. […] continuedRead more
Microsoft continues to make progress with its security software.
A preview is available of the Microsoft Malware Protection Center, a long overdue web site to gather information about viruses and adware/spyware, as well as information about the definitions and status of Microsoft’s security programs.Read more
Just a brief followup about the damaging OneCare putdown delivered by Arno Edelman, business security manager for Microsoft Europe.
According to Microsoft, it never happened.Read more
Windows Live OneCare is under attack from the media, and unfortunately the attacks are well-founded and worrisome.
Last month a terrible, inexcusable bug was discovered in the new version 1.5 of OneCare that could delete or quarantine Outlook .PST files. It is reportedly fixed now. Like many bugs, it only affected a small number of people. […] continuedRead more
Patches/updates/upgrades are a mess. That’s nothing new, and certainly some steps forward have been taken – Microsoft’s automatic update system works remarkably well. Many of the updates are necessary and important, but it makes it impossible to reach that stable place where things just work.
I’m usually more frustrated than happy when other programs alert me to updates. […] continuedRead more
Here’s a tale that will send a chill down your spine, about one of the worst software bugs I’ve ever run into. This is truly hideous, confidence shattering stuff.
The buggy software is Windows Live OneCare. Now I’m going to tell you a terrible story, but please understand: I make no apologies for this awful bug, but it has affected a very, very small number of people, it is reportedly fixed, and I plan to continue to recommend OneCare because I think it is better than the competing security products. […] continuedRead more
Windows Live OneCare makes it simple to back up your files to an external hard drive. The new version of OneCare allows backups to be updated automatically, every day or every week. If those backup files outgrow the external hard drive, you’ll need these tips to help start the backup process over. […] continuedRead more
Version 1.5 of Windows Live OneCare began to be rolled out a couple of days ago. If you are currently using OneCare, you will be updated automatically. When the process goes smoothly, it is completely silent – you will have no idea it happened. (If you open OneCare, the graphics on the new version are slightly different and it will have version 1.5 […] continuedRead more
The upcoming update to Windows Live OneCare version 1.5 is going to have one unexpected wrinkle – the kind that makes people feel confused and overwhelmed.
It starts with a wonderful advance in OneCare. In the new version, OneCare completely integrates protection against viruses, adware and spyware, all covered by the same program, with a consistent presentation onscreen. […] continuedRead more
Windows Live OneCare users will receive an automatic update to version 1.5 at the end of January. Most changes are modest, but there will be more options for backups – they’ll be able to be scheduled more often and sent to network drives in addition to external hard drives.
Many people overlooked a Windows Defender icon at the end of 2006 about an update, and began getting error messages in 2007. […] continuedRead more
Microsoft has given an early look at an upgrade to Windows Live OneCare. It’s in open beta testing but I don’t recommend that you install it yet.
For the most part there are only modest changes, but there are two important improvements in the backup system.
Microsoft is attempting to streamline its centralized authentication system – a combination of e-mail address and password that controls signon to Windows Live Messenger, Windows Live OneCare, and other Microsoft services. The system was introduced years ago as Microsoft Passport Network; it’s being re-branded as Windows Live ID. The two terms refer to the same thing. […] continuedRead more