Every month at Microsoft, a team of highly paid professionals writes words on slips of paper. They always include “Microsoft,” “Windows,” “Office,” “365,” “Pro,” “Home,” “Business,” “Enterprise,” “Azure,” “Surface,” and “Online.” They put the slips of paper into a hat and jumble them around. Then they randomly pick out three or four and lay them on a table. […] continuedRead more
This is a frustrating story of a poorly-defined bug with no solution. Feel free to look away if this doesn’t apply to you.
Starting a month ago, Outlook began prompting a few of my clients for passwords. It has been prompting them a lot. At its worst, Outlook password prompts are popping up every ten or fifteen minutes. […] continuedRead more
The programs in Microsoft’s Office suite should be as solid as a rock. Lately that phrase doesn’t seem to mean what it used to mean.
The core Office programs are mature. They’re downright elderly. Microsoft Word and Excel are more than thirty years old. The Outlook program for Windows is 20 years old. […] continuedRead more
Microsoft made two big announcements this week at an education-themed press event. They’re related in a couple of ways. One common element is that Microsoft will fail at both of the new ventures it announced. I think each one is deeply flawed.
The two announcements:
• Microsoft will soon release Windows 10 S, a new version of Windows 10. […] continuedRead more
On May 2 Microsoft will announce a new generation of Windows for low-cost computers targeted at education. Information has leaked about some parts of that announcement and tech journalists are speculating about what it might mean. There is one thing that has not been discussed and it is crucial to the success or failure of the new venture. […] continuedRead more
Microsoft has a problem with names. It needs to seek help. I would suggest sympathy but I’m not feeling very sympathetic.
If you’re an old timer, you may remember when Outlook was a mail program that ran on Windows computers. Those were simpler times.
It’s still that, of course, but it is so many more things now! […] continuedRead more
Let me tell you about an infuriating bug. It is pointless and stupid and represents Microsoft carelessness at its worst. It has existed for at least six months. It only affects a few people, but those people have no good way to discover how to fix it. I can find no pattern to explain when it appears. […] continuedRead more
A difficult part of using technology in 2016 is simply remembering what tools we have at our disposal. It’s all well and good for me to report on all the swell new programs and services that are available, but that doesn’t do any good if you don’t remember which one will help you when you’re trying to get work done. […] continuedRead more
Microsoft Access, an Office program for database management, will be included with the other Office programs in the Office 365 Business and Business Premium plans, starting next month. This is irrelevant for many businesses that have no reason to use Access. For the rest, this is classic Microsoft: it’s good news, but it has some complicated bits. […] continuedRead more
Overwhelm (verb) Defeat completely; give too much of a thing to someone; inundate
Microsoft’s roadmap for business apps and services is overwhelming.
Good news! It’s also not for you, my loyal small business readers. I’m going to list a staggering number of upcoming Microsoft products and services to give you an idea what the company is up to, but I give you permission to pay no further attention to any of them. […] continuedRead more
Last week Microsoft candidly acknowledged that it has created a confusing and frustrating tangle with its two identity systems – personal Microsoft accounts and business Office 365 accounts. According to Microsoft, four million people use the same email address to log into their personal Microsoft account and their business Office 365 mailbox. […] continuedRead more
Virus emails from the bad guys have been steadily getting more sophisticated and harder to spot, but careful proofreaders have almost always been able to find errors in spelling and grammar that give them away. “Your mailbox has exceeded the storage limit may can not to receive email until you Upgrade. […] continuedRead more
Microsoft has had a bad month. In this article I’ll tell you about some of the problems with recent updates from Microsoft. In the next article, I’ll take a broader look at the long-term corrosive effects of a breakdown in Microsoft’s internal controls for approving updates.
Let me start, though, with a word of caution. […] continuedRead more