The Latest Microsoft Branding Failures

How Microsoft chooses brand names

Every month at Microsoft, a team of highly paid professionals writes words on slips of paper. They always include “Microsoft,” “Windows,” “Office,” “365,” “Pro,” “Home,” “Business,” “Enterprise,” “Azure,” “Surface,” and “Online.” They put the slips of paper into a hat and jumble them around. Then they randomly pick out three or four and lay them on a table. […] continued

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Outlook And The Never-Ending Password Prompt

Outlook password prompt

This is a frustrating story of a poorly-defined bug with no solution. Feel free to look away if this doesn’t apply to you.

Starting a month ago, Outlook began prompting a few of my clients for passwords. It has been prompting them a lot. At its worst, Outlook password prompts are popping up every ten or fifteen minutes. […] continued

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What’s The Matter With Office?

Office programs - as solid as a rock slide

The programs in Microsoft’s Office suite should be as solid as a rock. Lately that phrase doesn’t seem to mean what it used to mean.

The core Office programs are mature. They’re downright elderly. Microsoft Word and Excel are more than thirty years old. The Outlook program for Windows is 20 years old. […] continued

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Windows 10 S Will Be Microsoft’s Next Failure

Windows 10 S & Surface Laptop - failures waiting to happen

Microsoft made two big announcements this week at an education-themed press event. They’re related in a couple of ways. One common element is that Microsoft will fail at both of the new ventures it announced. I think each one is deeply flawed.

The two announcements:

•  Microsoft will soon release Windows 10 S,  a new version of Windows 10. […] continued

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Windows 10 Cloud & Device Independence

Microsoft Windows 10 Cloud event announcement

On May 2 Microsoft will announce a new generation of Windows for low-cost computers targeted at education. Information has leaked about some parts of that announcement and tech journalists are speculating about what it might mean. There is one thing that has not been discussed and it is crucial to the success or failure of the new venture. […] continued

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A Multitude Of Outlooks (And A Rant About Microsoft Names)

What version of Outlook do I have?

Microsoft has a problem with names. It needs to seek help. I would suggest sympathy but I’m not feeling very sympathetic.

If you’re an old timer, you may remember when Outlook was a mail program that ran on Windows computers. Those were simpler times.

It’s still that, of course, but it is so many more things now! […] continued

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What To Do When Outlook 2016 Is Stuck On “Processing”

Outlook 2016 "processing" bug

Let me tell you about an infuriating bug. It is pointless and stupid and represents Microsoft carelessness at its worst. It has existed for at least six months. It only affects a few people, but those people have no good way to discover how to fix it. I can find no pattern to explain when it appears. […] continued

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The 2016 Bruceb News Year In Review

The 2016 Bruceb News Year In Review

 

Did you miss any Bruceb News articles in 2016? Maybe they slipped out of sight in your Inbox. Fun fact: when I look over my clients’ shoulders, I see that many of them file my articles in folders that have whimsical names like “Deleted Items” and “Junk Mail.” Such impish senses of humor! […] continued

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Happy Holidays From Bruceb Consulting!

Happy holidays from Bruceb Consulting!

My goodness. Pause for a deep breath.

By every measure that truly matters – personal, family, friends, relationships, community – 2016 was a glorious year for me. I sincerely hope you are the same – happy, healthy, rooted, and all your dreams coming true for you and loved ones.

Breathe deeply because by almost every other measure, 2016 was quite an unpleasant piece of work and 2017 will be worse. […] continued

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How To Use Office Online For Fun And Profit

Office Online - Word, Excel, Powerpoint, OneNote

A difficult part of using technology in 2016 is simply remembering what tools we have at our disposal. It’s all well and good for me to report on all the swell new programs and services that are available, but that doesn’t do any good if you don’t remember which one will help you when you’re trying to get work done. […] continued

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Office 365 Business Plans Now Include Access

Office 365 - Office programs included with business plans

Microsoft Access, an Office program for database management, will be included with the other Office programs in the Office 365 Business and Business Premium plans, starting next month. This is irrelevant for many businesses that have no reason to use Access. For the rest, this is classic Microsoft: it’s good news, but it has some complicated bits. […] continued

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Microsoft’s Enterprise Products Are Literally Overwhelming

Definition of overwhelm

Overwhelm (verb)  Defeat completely; give too much of a thing to someone; inundate

Microsoft’s roadmap for business apps and services is overwhelming.

Good news! It’s also not for you, my loyal small business readers. I’m going to list a staggering number of upcoming Microsoft products and services to give you an idea what the company is up to, but I give you permission to pay no further attention to any of them. […] continued

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Microsoft Starts To Untangle Microsoft Accounts And Office 365 Business Accounts

Microsoft's tangled knot of personal & business accounts

Background: Understanding Microsoft Work And Personal Accounts

Tip: How To Change The Login For Your Microsoft Account (And Why You Should)

Last week Microsoft candidly acknowledged that it has created a confusing and frustrating tangle with its two identity systems – personal Microsoft accounts and business Office 365 accounts. According to Microsoft, four million people use the same email address to log into their personal Microsoft account and their business Office 365 mailbox. […] continued

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Security Warning: The Bad Guy’s Get Smarter (And Learn Spellling And Grammar)

The bad guy's get smarter (and learn spellling and grammar)

Virus emails from the bad guys have been steadily getting more sophisticated and harder to spot, but careful proofreaders have almost always been able to find errors in spelling and grammar that give them away. “Your mailbox has exceeded the storage limit may can not to receive email until you Upgrade. […] continued

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Updates From Microsoft Spiral Out Of Control

Windows 10 updates - bluescreen

Microsoft has had a bad month. In this article I’ll tell you about some of the problems with recent updates from Microsoft. In the next article, I’ll take a broader look at the long-term corrosive effects of a breakdown in Microsoft’s internal controls for approving updates.

Let me start, though, with a word of caution. […] continued

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