Microsoft has changed the way we search for mail in Outlook 2016. The changes are almost (but not quite) invisible, so the details are only important if you’re an Outlook power searcher. The rest of you can take a day off and rest up for the next article.
Here’s the short version. […] continuedRead more
Here’s a tip for a few select people. Wonderful people. The best people. My people. All of you who use the desktop version of Outlook.
You also use Google Maps, because everyone uses Google Maps. That’s obvious, right? It has become so valuable, so rich, so far ahead of the competitors, that you are doing yourself a disservice if you use anything else. […] continuedRead more
Microsoft intends to simplify the ribbon in Outlook, Word, Excel, and Powerpoint. It’s possible that Microsoft will work thoughtfully and carefully and you will be happy with the result.
Oh, stop it. I hear you laughing. I’m serious. Microsoft is saying all the right words. They want to make the ribbons (the tabbed toolbars across the top) simpler and easier to use, but they say there will be an easy way to return to the way they look now for people with strong muscle memory who don’t want to change. […] continuedRead more
There was a time when Windows was cool. A long time ago, people lined up to get new versions of Windows when they went on sale. Maybe not quite the numbers of people outside of Apple stores at the height of iPhone madness, but still – Microsoft was pretty cool.
When the iPhone was released in 2007, Microsoft began its long decline with consumers. […] continuedRead more
We have arrived at a point where Microsoft no longer has a Windows division. To a generation of computer users, Windows was the product that defined Microsoft and defined our own relationship to technology. Now that defining product is a legacy, used by many but beloved by few.
In this article: Could Microsoft have done anything differently? […] continuedRead more
I don’t like Focused Inbox. I want my Clutter back.
Focused Inbox is Microsoft’s new method of filtering mail for Office 365 business accounts. Here’s more info about Focused Inbox.
The short version:
• Clutter and Focused Inbox are both ways to separate important messages from messages that are less likely to be important to you – newsletters, notifications, marketing and ads. […] continuedRead more
A year ago I wrote this prediction: “The word of the year for 2017 is “chaos.” Write it down, seal it in an envelope, open it up a year from now and see if I got it right.”
I think I get full marks. (Although Dictionary.com chose “complicit” as the word of the year, which has a certain snarky charm.)
We are in a transitional time in technology, with a handful of very large companies – Apple, Google, Facebook, Amazon and Microsoft – accumulating power and wealth and dominating the landscape. […] continuedRead more
Microsoft just wants to be helpful. It’s eager to be helpful. It can’t stop itself from trying new things, just in case they’re a little bit better, even if you didn’t ask for any changes and you don’t really want new things.
Imagine that every six months you came home and Microsoft had rearranged your furniture without telling you. […] continuedRead more
If you’re an individual or small business Windows user, you might have the wrong idea about how Microsoft is doing.
We all tend to generalize from our own experiences. You can be forgiven for thinking that Microsoft’s future is dim when Outlook has just crashed or you’re paralyzed by an unexpected and unwelcome Windows update. […] continuedRead more
Update 09/26/2017: Apple has released iOS 11.0.1, which fixes the problem.
Update 09/25/2017: I’ve seen reports that Microsoft was able to take steps internally to resolve this problem. No confirmation yet, but with luck your mail will work fine after the iOS 11 upgrade.
There is a bug in iOS 11 that breaks the connection between the built-in Mail app on iPhones & iPads, and Office 365 & Outlook.com mailboxes. […] continuedRead more
(This tip is for IT pros. Non-technical readers should still read this article because it involves a thrilling mystery, it teaches important lessons for healthy living, and it has a fresh minty aftertaste. But if you’re not sure, don’t do anything to your computer without the support of your trusted IT support person.)
Outlook 2013 and 2016 can occasionally lose their connection to an Office 365 hosted Exchange mailbox. […] continuedRead more
One of the technology challenges in 2017 is simply remembering what can be done with your phone or computer. It’s easy to add apps to your phone or install programs on your computer; it’s harder to remember them a few weeks later when you have something new to do.
There are several ways to create PDFs with your phone. […] continuedRead more
Every month at Microsoft, a team of highly paid professionals writes words on slips of paper. They always include “Microsoft,” “Windows,” “Office,” “365,” “Pro,” “Home,” “Business,” “Enterprise,” “Azure,” “Surface,” and “Online.” They put the slips of paper into a hat and jumble them around. Then they randomly pick out three or four and lay them on a table. […] continuedRead more
This is a frustrating story of a poorly-defined bug with no solution. Feel free to look away if this doesn’t apply to you.
Starting a month ago, Outlook began prompting a few of my clients for passwords. It has been prompting them a lot. At its worst, Outlook password prompts are popping up every ten or fifteen minutes. […] continuedRead more