Microsoft has done a terrible job of branding things in the last few years. “Microsoft Network” morphed into “MSN,” which has at various times been a software package, a collection of TV-like programming, a brand for web services like Hotmail and Messenger, a dialup Internet provider, and a web portal.
Many MSN services were included in a reorganization under the new brand name “Windows Live” in 2006, and Microsoft began creating more and more services with the Windows Live name, including some that have no obvious relationship to each other. […] continuedRead more
AT&T has a special place in my heart.
One of my clients is a small business with its own domain name and several users receiving POP3 mail addressed to that domain name – email@example.com, for example.
The business has an AT&T DSL line.
A couple of months ago, they started having trouble sending mail – AT&T’s SMTP server refused to take outgoing messages from Outlook. […] continuedRead more
An interesting problem has developed, and there’s no good answer in sight. Email is no longer a reliable business tool. We’re going to keep using it but there will be more occasions when I have no good answer to mail-related complaints.
Spam is the primary reason that things are falling apart. […] continuedRead more
Microsoft is working on a package of software and online services that might be exactly right for students and home computer users.
Although Vista includes important features out of the box, it does not include Microsoft Office – Word, Excel, and Powerpoint. That’s surprising to many people. (Dell will preinstall Office if you remember to check the box, but all the other manufacturers leave it off to keep the computer sale price down.) […] continuedRead more
I’ve gotten several calls recently about an odd type of spam attack that also happened to me a few days ago.
As other clients had reported, I began getting “non-delivery reports” – messages from mail servers all over the world that messages from me had not been delivered. Typically the sender is “System Administrator” or the like. […] continuedRead more
Apple announced today that it has licensed ActiveSync technology from Microsoft, allowing the iPhone to sync mail, contacts, and calendars with Exchange Server. Apple also released a development kit which will result in an explosion of third party applications for the iPhone.
The iPhone is poised to be a compelling choice for businesses, including my clients running Small Business Server. […] continuedRead more
Blackberry is making some very appealing phone/mail devices.
They don’t work the way you think they do. Some of you won’t have any fun with them at all.
Businesspeople have made Blackberries into corporate icons, as omnipresent as iPods on 24-year-olds. Serious users aren’t bothered by jokes about “crackberry addicts” – they just keep on moving their thumbs with their heads down through meetings and in airports and on dates and riding ski lifts and during dental surgery. […] continuedRead more
You can send e-mail messages and have them show up as a text message on an SMS-enabled phone, if you know the cell phone carrier used by the recipient. Here’s a list that may come in handy, courtesy of a post on the QuarterToThree forums:
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Format: 10-digit cell phone number @ tmomail.net
Google Mail sorts e-mail messages into “conversations” – basically, all the messages with the same subject line are stacked on top of each other. If a new message comes in, the entire stack moves to the top. You can immediately see the context for a message. Labeling and archiving happens to entire conversations. […] continuedRead more
Exchanging documents by e-mail is commonplace in business because it seems so easy, but there are two recurring problems:
There are new reasons to use Microsoft’s Windows Live Hotmail for your e-mail.
Hotmail got a facelift a few months ago that made it speedy and attractive, but the interface will get some additional tweaks and performance will be improved in August. Small but welcome changes: you’ll be able to set up an out-of-office or vacation message; you can forward incoming mail to other e-mail addresses; and you can go straight to your Inbox without a stop at the “Today” page. […] continuedRead more
Slowly but surely the world is migrating away from software running on your computer to services hosted online. The only divisions at Microsoft that are profitable rely on sales of software – Windows, Office, and Windows Server – but even Microsoft has begun to acknowledge that the future belongs to web-based services. […] continuedRead more
The latest barrage of virus-laden spam e-mails announce that you’ve received “a postcard from a family member.” Here’s a security vendor confirming what you already knew – if you click on the links in the messages, you’ll be taken to web sites that will attack your computer with dozens of exploits, searching out computers that haven’t gotten all of their security updates. […] continuedRead more
Here’s an interesting possibility – an unconfirmed report that the iPhone will be able to sync with Outlook and Microsoft Exchange Server, using the same ActiveSync technology found in Windows Mobile-based phones. That would open a lot of doors for the iPhone in the business community. Watch for an official announcement before you go stand in line. […] continuedRead more
Microsoft has now released the free “Outlook Connector” that allows you to use Microsoft Outlook 2003 or 2007 on your home or office computer, and always be in sync with the online webmail. […] continuedRead more