On August 10, the main data center for Exchange Defender suffered a catastrophic power failure. Clients using the spam filtering service had their incoming and outgoing mail interrupted or massively slowed for most of a day, and hosted mailboxes went offline for as long as two days.Read more
There is no easy way to gather all of the emails related to a case from all the mailboxes in a small law firm. […] continuedRead more
Microsoft’s hosted Exchange mail service went down again this morning. Apparently service is now restored and most people are able to get back online, as of about 10:45am.Read more
Apple’s announcement of a collection of services sharing the name “iCloud” has generated endless articles about what it all means. I’ll talk about some of the details in the next few days but let’s step back and look at the bigger picture, because it encapsulates so many things that are happening right before your eyes. […] continuedRead more
Not everything works with everything else.
Your expectations have changed so quickly that you might not have noticed. It wasn’t long ago that most people used a single PC at a single location and were content to leave the data on that computer behind when they left that desk. When you closed Outlook on the office computer, you didn’t expect to open up the same mailbox at home. […] continuedRead more
Microsoft’s hosted Exchange service wobbled badly this week, with an extended outage on Tuesday and more delays on Thursday. Messages were stuck in outboxes and there were long delays for mail in transit.Read more
Clients with mail hosted by Microsoft Online Services are experiencing mail delays, both sending and receiving. It began this morning and apparently is a system-wide problem. Some mail began erratically flowing in and out at about 1pm, so you may see messages come trickling in that were originally sent hours ago. […] continuedRead more
Microsoft is sending out email notices to subscribers about changes ahead for Microsoft Online Services, the service providing hosted Exchange mailboxes for many of my clients. Let me give you some background to understand those notices.
Later this year Microsoft Online Services (aka “Business Productivity Online Suite”) will get a new name, Microsoft Office 365. […] continuedRead more
These are the rules for being safe using a Windows computer in 2011. Memorize them, tape them to your refrigerator, pass them on to your friends!
Install updates from Microsoft promptly. Look in the lower right corner for the gold shield (WinXP) or update icon (Win7/Vista).
Install updates to Acrobat, Adobe Reader, Flash, Java, and Quicktime promptly. […] continuedRead more
Some background, then some specific instructions about how to deal with the password for Microsoft Online Services. Sections below:
Microsoft is devoting its considerable resources to dominating the world of hosted services, starting with hosted Exchange email. […] continuedRead more
I’m going to show you an app for Android phones and tablets that is not for everybody – but a few of you will like it quite a lot, and it might give the rest of you something to think about.
EXCHANGE It’s increasingly common for small business employees to have an Exchange mailbox, either hosted online by Microsoft Online Services or running at the business on Small Business Server. […] continuedRead more
I have a long article for you about an exciting new platform for small businesses scheduled for release in six months. Take your time and read this over the holiday weekend, but don’t get lazy and decide you can skip this one – there will be a test when class meets again. […] continuedRead more
Let’s see if we can keep the big picture in mind while we look at the specific features of Microsoft’s servers for small businesses, starting with Small Business Server 2011 Standard, scheduled to be released in December as the replacement for Small Business Server 2003 and 2008. […] continuedRead more
One of the most powerful tools you can add to Outlook is a search folder that allows you to search through all of your messages with a single click. I wrote about Michael Linenberger’s suggestion to create an All Mail Search Folder a few months ago. If you haven’t set it up yet, try it now! […] continuedRead more
Previously: Understanding Outlook Slowdowns
If you were following along, you know that Outlook mailboxes run by Exchange Server can slow down if there are too many items in “core folders” – Inbox, Sent Items, Deleted Items, Contacts, and Calendar.
Separately, Outlook performance will suffer if the overall size of the mailbox grows above certain limits. […] continuedRead more