Microsoft’s hosted Exchange service wobbled badly this week, with an extended outage on Tuesday and more delays on Thursday. Messages were stuck in outboxes and there were long delays for mail in transit.Read more
Clients with mail hosted by Microsoft Online Services are experiencing mail delays, both sending and receiving. It began this morning and apparently is a system-wide problem. Some mail began erratically flowing in and out at about 1pm, so you may see messages come trickling in that were originally sent hours ago. […] continuedRead more
Microsoft is sending out email notices to subscribers about changes ahead for Microsoft Online Services, the service providing hosted Exchange mailboxes for many of my clients. Let me give you some background to understand those notices.
Later this year Microsoft Online Services (aka “Business Productivity Online Suite”) will get a new name, Microsoft Office 365. […] continuedRead more
These are the rules for being safe using a Windows computer in 2011. Memorize them, tape them to your refrigerator, pass them on to your friends!
Install updates from Microsoft promptly. Look in the lower right corner for the gold shield (WinXP) or update icon (Win7/Vista).
Install updates to Acrobat, Adobe Reader, Flash, Java, and Quicktime promptly. […] continuedRead more
Some background, then some specific instructions about how to deal with the password for Microsoft Online Services. Sections below:
Microsoft is devoting its considerable resources to dominating the world of hosted services, starting with hosted Exchange email. […] continuedRead more
I’m going to show you an app for Android phones and tablets that is not for everybody – but a few of you will like it quite a lot, and it might give the rest of you something to think about.
EXCHANGE It’s increasingly common for small business employees to have an Exchange mailbox, either hosted online by Microsoft Online Services or running at the business on Small Business Server. […] continuedRead more
I have a long article for you about an exciting new platform for small businesses scheduled for release in six months. Take your time and read this over the holiday weekend, but don’t get lazy and decide you can skip this one – there will be a test when class meets again. […] continuedRead more
Let’s see if we can keep the big picture in mind while we look at the specific features of Microsoft’s servers for small businesses, starting with Small Business Server 2011 Standard, scheduled to be released in December as the replacement for Small Business Server 2003 and 2008. […] continuedRead more
One of the most powerful tools you can add to Outlook is a search folder that allows you to search through all of your messages with a single click. I wrote about Michael Linenberger’s suggestion to create an All Mail Search Folder a few months ago. If you haven’t set it up yet, try it now! […] continuedRead more
Previously: Understanding Outlook Slowdowns
If you were following along, you know that Outlook mailboxes run by Exchange Server can slow down if there are too many items in “core folders” – Inbox, Sent Items, Deleted Items, Contacts, and Calendar.
Separately, Outlook performance will suffer if the overall size of the mailbox grows above certain limits. […] continuedRead more
These are important guidelines for Outlook users with mailboxes run by Exchange Server. I will be discussing this with my clients that have busy mailboxes!
Reduce the number of items in core folders
Outlook has five folders that are considered “core folders” or “critical path folders.” You will experience poor performance if there are too many items in those core folders. […] continuedRead more
The good news is that Microsoft has released Windows Live Essentials 2011, an updated collection of free programs that are well designed and useful additions to Vista and Windows 7.
The bad news is that you almost certainly don’t want all of them, and Microsoft has released them in a way that makes it more likely that you’ll install them all by accident, with some side effects that you won’t like. […] continuedRead more
Small businesses should strongly consider having their Outlook mailboxes hosted on Exchange Servers run by Microsoft for a small monthly fee. I’m going to recommend this to a number of my clients and I encourage anyone interested to contact me to talk it through. […] continuedRead more
I’m strongly urging my clients running Small Business Server to move their mailboxes to online hosted Exchange servers. I’ll give you a bit of background and tell you an anecdote to explain why Exchange frightens me, then tell you more about Microsoft Online Services next week.
Microsoft released the first version of Small Business Server in 2000. […] continuedRead more
For some reason the ribbon bar in Word 2007 and Word 2010 does not have a button to push that brings up the Outlook Address Book for inserting addresses into Word documents, envelopes, and the like. […] continuedRead more