If you’re in a small business using Outlook, your mailbox has probably been growing exponentially for years. Your gut instinct is to keep everything forever but Outlook is slowing down and your IT support people seem upset because maintaining Outlook becomes more difficult as your mailbox grows, for all kinds of reasons. […] continuedRead more
When Microsoft realized that it was on the verge of missing the implications of the Internet, it famously turned the company around in the mid-90s, building web access into all of its products and working out the implications of online access more thoroughly than anyone else.
The turnaround that Microsoft is engaged in this year might be even more impressive. […] continuedRead more
Office 365 delivers all incoming messages to your mailbox. It does not hold messages in a spam quarantine.
[05/09/12 Update below]
Microsoft does thorough spam filtering on incoming mail for Office 365 subscribers – and then uses technology built into Exchange to make the experience with spam completely painless. […] continuedRead more
When you start to type an address in a new Outlook email message, a menu drops down listing addresses that you’ve sent a message to in the past – the “auto-complete” list. You can send most messages by typing a few letters of someone’s name and hitting the Enter key when the right choice appears. […] continuedRead more
Small businesses and law firms are finding that Microsoft’s Exchange mailboxes hosted by Office 365 are secure and stable. One of the best features is the improved experience with Outlook Web App, webmail that has been designed to have as much of the look and functionality of Outlook as possible. […] continuedRead more
You’re getting better. You’re well trained to practice safe computing on your home and office computers. With the help of LastPass, many people have begun to use complex passwords for web services. […] continuedRead more
Microsoft Office 365 has been tremendously successful so far, certainly from a sales perspective (millions of subscriptions, although the exact number is kept under wraps), but more importantly it’s also been successful from a technical perspective. There has been no downtime for the last few months. My clients are ecstatic that I can set passwords not to expire. […] continuedRead more
A few days before Christmas, Microsoft delivered the “Office 365 Integration Module for Small Business Server 2011 Essentials,” a long awaited add-in that integrates Microsoft’s new server software for very small offices with its hosted Office 365 service.
In some respects this is what SBS 2011 Essentials should have included all along, and the combination is a compelling choice for many very small offices considering their first onsite server or a replacement for an aging Small Business Server 2003 tower. […] continuedRead more
While we’re talking about the Kindle Fire, it’s worth noting one strange omission: the Kindle Fire does not have a built-in connection to Exchange mailboxes. The picture on the left shows all the built-in mail connectors: Gmail, Yahoo, Hotmail, AOL, and “other” (which covers POP3 and IMAP accounts). Where’s Exchange? […] continuedRead more
It is increasingly necessary to send large file attachments by email. It continues to be a bad idea! It clogs up your mailbox and slows down your mail server and generates endless frustration when messages don’t arrive – but none of that matters. Businesses are creating larger and larger files and email is the way business is done, whether I like it from a technical perspective or not. […] continuedRead more
On August 10, the main data center for Exchange Defender suffered a catastrophic power failure. Clients using the spam filtering service had their incoming and outgoing mail interrupted or massively slowed for most of a day, and hosted mailboxes went offline for as long as two days.Read more
There is no easy way to gather all of the emails related to a case from all the mailboxes in a small law firm. […] continuedRead more
Microsoft’s hosted Exchange mail service went down again this morning. Apparently service is now restored and most people are able to get back online, as of about 10:45am.Read more
Apple’s announcement of a collection of services sharing the name “iCloud” has generated endless articles about what it all means. I’ll talk about some of the details in the next few days but let’s step back and look at the bigger picture, because it encapsulates so many things that are happening right before your eyes. […] continuedRead more
Not everything works with everything else.
Your expectations have changed so quickly that you might not have noticed. It wasn’t long ago that most people used a single PC at a single location and were content to leave the data on that computer behind when they left that desk. When you closed Outlook on the office computer, you didn’t expect to open up the same mailbox at home. […] continuedRead more