Do not click on links in email messages unless you are 100% certain they lead somewhere you want to go.
We are being assaulted by a torrent of phony email messages from criminals. The messages look legitimate. The links lead to fake websites that will try to steal your password or credit card number. […] continuedRead more
Update 09/26/2017: Apple has released iOS 11.0.1, which fixes the problem.
Update 09/25/2017: I’ve seen reports that Microsoft was able to take steps internally to resolve this problem. No confirmation yet, but with luck your mail will work fine after the iOS 11 upgrade.
There is a bug in iOS 11 that breaks the connection between the built-in Mail app on iPhones & iPads, and Office 365 & Outlook.com mailboxes. […] continuedRead more
This is a frustrating story of a poorly-defined bug with no solution. Feel free to look away if this doesn’t apply to you.
Starting a month ago, Outlook began prompting a few of my clients for passwords. It has been prompting them a lot. At its worst, Outlook password prompts are popping up every ten or fifteen minutes. […] continuedRead more
Let’s track down a bad guy. Looking through the clues will help you catch the next criminal that tries to trick you with a malicious email message.
I received many reports last week of phony messages that appeared to be from Microsoft, Paypal, and others. There are some examples below. One of them was clever in an interesting way that will remind you of how careful you need to be. […] continuedRead more
The bad guys aren’t kidding around. They’re after you. Some day soon you will be walking down the street and a 400 pound hacker will galumph out and make a scary face and shout, “Give me all the passwords in your wallet!” and stomp off cackling and steal all your money from his couch. […] continuedRead more
Yahoo is in free fall. It is negotiating a sale of its Internet business to Verizon but that sale is in jeopardy, likely at least to be renegotiated to lower the price by one or two billion dollars and perhaps on the verge of collapse into acrimony and lawsuits. In that case, Yahoo is effectively dead – oh, it will continue to exist in some diminished form but its decline will be quick and ugly. […] continuedRead more
Microsoft has two different types of accounts. Many of you have credentials – an email address and password – for both of them.
Years of marketing and branding blunders have made it very difficult to describe how Microsoft has organized these accounts. Many people are frustrated because they cannot understand what accounts they have or where each one is supposed to be used. […] continuedRead more
Are you scared yet? You should be quaking every time you sit down at your computer. It gets worse every day.
Locky is the latest virus sweeping the globe. It arrives as a Word or Excel email attachment that appears to be an invoice. When you open it, the contents are scrambled, but a friendly message suggests that you click the button if the “data encoding is incorrect.” You click. […] continuedRead more
Chances are that you’re using the email and calendar apps that came with your iPhone or Android phone. They’re fine. No shame there. But you’re missing an app from Microsoft that does a better job. It’s named Outlook, because Microsoft cannot resist using the same names over and over and over to describe completely different things. […] continuedRead more
Here’s a tip about an Outlook feature that only a few people will appreciate – but if you’re one of those people, you might like it a lot.
If you sort your incoming email into folders, a simple change will result in your replies being filed automatically in the same folder as the original messages, instead of having them land in a huge unsorted pool in Sent Mail. […] continuedRead more
Microsoft’s Exchange-based Office 365 mail system went down for four hours on Wednesday afternoon. Service has been fully restored.
If you’re an Office 365 user, then incoming mail was slow to arrive, in some cases delayed by hours, and outgoing messages were stuck in the Outbox. Even webmail was down at least part of the time. […] continuedRead more
Next month Microsoft will turn on Clutter for everyone with an Office 365 business mailbox. Clutter is a new feature that automatically moves less important messages to a new Clutter folder in Outlook, allowing you to focus on the much smaller number of messages in your Inbox that deserve close attention. […] continuedRead more
If you have a large Office 365 mailbox, Outlook 2010 may be slowing down even if your computer is otherwise running at full speed. A new feature in Outlook 2013 – the “sync slider” – might improve performance significantly, and as a nice bonus you would also get the benefit of the other improvements in Outlook and the other Office programs. […] continuedRead more
For the last few weeks, I’ve been using Android for the first time on my new OnePlus One phone, after two years with a Windows phone. Many of you have far more experience than I do with customizing Android and choosing apps, but I’m going to share some of what I’ve been looking at in the first few weeks anyway, in case it gives you any ideas. […] continuedRead more
Microsoft has added yet another nifty feature to make OneNote easier to use. If you send an email to email@example.com with a link to a webpage, a screenshot of the webpage will automatically be added to your Quick Notes in OneNote.Read more