How To Live The Simple Life . . . With Microsoft

microsoft_thesimplelife

My new computer is simple and has relatively few confusing bits.

My new computer runs Windows and primarily relies on Microsoft services.

Those two sentences are not normally uttered together! Microsoft’s mish-mash of dueling and overlapping personal and business accounts is anything but simple. I continue to have conversations every day with people who are confused by Microsoft services. […] continued

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Rules For Computer And Online Safety 2019

How to be safe using a computer in 2019

These are the rules for computer and online safety in 2019. You can download a copy here.

Only your vigilance will protect you against bad guys. You will be safe if you are cautious. Stop and think before you click on links, before you call unfamiliar phone numbers, before you install programs, and before you fill in passwords. […] continued

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It’s Not Just Your Computer – Everything Is Too Hard To Use (And It’s Not Your Fault)

It's not just your computer - everything is too hard to use

I wrote an article a few years ago about how difficult it is for non-tech people to manage the fiddly bits required to run a Windows computer. It’s one of the things that drove the transition from computers to phone and tablets.

An interesting thing is happening today. The explosion of devices, products and services is causing just as much confusion and frustration in the world of mobile devices. […] continued

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Am I The Only One Who Didn’t Know That Surge Protectors Wear Out?

Surge protectors wear out. Who knew?

Surge protectors wear out. A few thunderstorms, or just day to day use for a couple of years, and they are completely useless for power surges.

And you know how you can tell? You can’t. They keep sending power to whatever is plugged into them. But unbeknownst to you, they are providing no protection whatsoever against power surges. […] continued

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Rules For Computer And Online Safety 2018

Computer and online safety 2018 - Stop, Think, Act

These are the rules for computer and online safety in 2018. You can download a copy here.

You will be safe if you are cautious. Stop and think before you click on links, before you call unfamiliar phone numbers, before you install programs, and before you fill in passwords.  Only your vigilance will protect you against bad guys. […] continued

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Google Changes Its Programs For Storing Photos And Files Online

Google Backup and Sync

Google is changing the programs that Windows and Mac computers use to store photos and files online. You’re not required to do anything right away but some of you will be prompted to update to a new program in the next few months. Let’s see if we can unravel some of the details of Google Backup and Sync, and Drive File Stream. […] continued

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Bruceb Backup Pro Now Available

Bruceb Backup Pro - maximum protection, fast recovery

I’m pleased to announce that Bruceb Backup Pro is now available for small offices that want maximum protection and fast crisis recovery.

All of the details are now available online on brand new web pages. Well, actually it’s all just a lightly-modified rewrite of the article I wrote about Bruceb Backup Pro last month, but it’s laid out nicely with lots of white space and the front page has pictures that look very high-tech, so that’s good, right? […] continued

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Bruceb Cloud Backup: Unlimited Storage Space, Unlimited Computers

Bruceb Cloud Backup - unlimited storage, unlimited computers

Bruceb Cloud Backup offers monitored online backups for small businesses and home computers. I’m happy to announce a major upgrade that lowers costs and makes it easier to take advantage of the service. For a single low price, the Bruceb Cloud Backup program can be installed on all your computers (no more license fees!), with unlimited storage space for your backed-up files in Amazon’s secure S3 global server network. […] continued

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The Return Of Cryptolocker

The return of Cryptolocker

Cryptolocker is arguably the worst virus we have ever faced. It first appeared last fall and caused havoc, then left the news for a few months.

It’s back. I’ve had two clients lose computers to Cryptolocker or a variation on it in the last month, and there are reports that it is spreading worldwide. […] continued

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An Overview Of Bruceb Backup Pro

Bruceb Backup Pro - secure backups for small business

Bruceb Backup Pro is intended to meet the challenge of business continuity with backups that are secure, redundant, and focused on disaster recovery.

I’ll be offering Bruceb Backup Pro to clients later this month. Each element has been chosen to complement the rest and put you in the best possible position to recover from any kind of technology crisis, from a missing file to a failed server. […] continued

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Meeting The Challenge Of Business Continuity

Bruceb Business Continuity - backup and recovery package

The challenge is clear: how can small and medium businesses maximize continuity and minimize disruption when a server fails?

Business continuity encompasses planning and implementing a process to ensure that your business will be able to recover within a reasonably short time after a serious disaster. The disaster might be a failed server, a fire or theft, or malware that requires taking a server out of service. […] continued

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The Curse Of Downtime: A Story From Real Life

The curse of downtime: a story of a dead server

Servers fail without warning sometimes.

This is what happened in a law office last month when the server failed. Each failure has its own story and the details of your story will be different if you’re ever in this position, but there’s a broad point to be made: unexpected downtime has become hard to tolerate. […] continued

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The Curse Of Downtime: What Happens When Your Server Fails?

What happens when your server fails?

You don’t have a spare server in the closet.

That’s really the important part. You’d have more options if you had two identical servers and kept one in the closet for emergencies. But you didn’t buy two identical servers. No one does. You’ve got one server that does everything for your business. […] continued

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The Curse Of Downtime: Backups Aren’t Always Sufficient Protection

Downtime - definition

We have reached a tipping point. If you’re working in a small business or law firm, you already know this at some level, but it deserves to be brought out into the open.

This is the heart of it:

In the event of a technology crisis, backups of your data are not always sufficient to contain the damage to your business. […] continued

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How To Restore Files With Bruceb Cloud Backup

bruceb-cloud-710

Bruceb Cloud Backup provides secure online backups to Amazon S3’s global server network. One of its most useful features is the ability to restore previous versions of files when they are inadvertently edited or deleted and there’s a need to roll back the clock. Here are some tips about restoring individual files from the online backup. […] continued

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