It’s new phone season! Here’s the view from 10,000 feet of the premium phones from Apple, Samsung, and Google.
The manufacturers spent the last few years making our phones bigger and improving the cameras. They’re about as big now as anyone reasonably wants, and the cameras of the best phones are arguably already better than most people need for casual snapshots. […] continuedRead more
Update 09/26/2017: Apple has released iOS 11.0.1, which fixes the problem.
Update 09/25/2017: I’ve seen reports that Microsoft was able to take steps internally to resolve this problem. No confirmation yet, but with luck your mail will work fine after the iOS 11 upgrade.
There is a bug in iOS 11 that breaks the connection between the built-in Mail app on iPhones & iPads, and Office 365 & Outlook.com mailboxes. […] continuedRead more
Ten years ago Apple introduced the iPhone and changed our world. Today more than three-quarters of all adults in the US carry a powerful computer – a smartphone – around with them at all times.
Phone manufacturers introduce new phones each fall. There are a few common themes this year that are worth pointing out as an overview of the industry in 2017. […] continuedRead more
(This tip is for IT pros. Non-technical readers should still read this article because it involves a thrilling mystery, it teaches important lessons for healthy living, and it has a fresh minty aftertaste. But if you’re not sure, don’t do anything to your computer without the support of your trusted IT support person.)
Outlook 2013 and 2016 can occasionally lose their connection to an Office 365 hosted Exchange mailbox. […] continuedRead more
Google is changing the programs that Windows and Mac computers use to store photos and files online. You’re not required to do anything right away but some of you will be prompted to update to a new program in the next few months. Let’s see if we can unravel some of the details of Google Backup and Sync, and Drive File Stream. […] continuedRead more
(This is a slightly modified version of an article originally published on March 2, 2016. Phony warnings about viruses continue to be the most common online scam in 2017.)
If your computer displays a message while you are browsing the Internet claiming that you have been hacked or infected with a virus, it is a lie by criminals. […] continuedRead more
Here’s a tip for business Office 365 users that I wish I’d known about sooner. Early this year, Microsoft significantly improved the experience of sharing Outlook calendars. The secret is to share your calendar in webmail instead of doing it from the Outlook desktop program.Read more
One of the technology challenges in 2017 is simply remembering what can be done with your phone or computer. It’s easy to add apps to your phone or install programs on your computer; it’s harder to remember them a few weeks later when you have something new to do.
There are several ways to create PDFs with your phone. […] continuedRead more
Here’s a tip for iPhone users that might make you sleep more soundly.
If you rely on Google Photos, OneDrive, Dropbox or other online services to back up your photos from an iPhone, open those apps when you’re connected to Wi-Fi and make sure they have synced your photos online. Otherwise there’s a chance that some photos won’t have been uploaded when you drop the phone or lose it. […] continuedRead more
I will be on vacation and off the grid during the week of August 14th. I will not have cell phone service and at best might occasionally have an erratic and unreliable Internet connection, probably only at night.Read more
Every month at Microsoft, a team of highly paid professionals writes words on slips of paper. They always include “Microsoft,” “Windows,” “Office,” “365,” “Pro,” “Home,” “Business,” “Enterprise,” “Azure,” “Surface,” and “Online.” They put the slips of paper into a hat and jumble them around. Then they randomly pick out three or four and lay them on a table. […] continuedRead more
Now that you’re finally getting the “Creators Update” for Windows 10 – you know, the one that was “released” in April – you might have seen the above window appear in the lower right corner. “You need to fix your Microsoft Account for apps on your other devices to be able to launch apps and continue experiences on this device.” In fact, some people are getting that message over and over and over and over until they want to scream. […] continuedRead more
This is a frustrating story of a poorly-defined bug with no solution. Feel free to look away if this doesn’t apply to you.
Starting a month ago, Outlook began prompting a few of my clients for passwords. It has been prompting them a lot. At its worst, Outlook password prompts are popping up every ten or fifteen minutes. […] continuedRead more
Let’s track down a bad guy. Looking through the clues will help you catch the next criminal that tries to trick you with a malicious email message.
I received many reports last week of phony messages that appeared to be from Microsoft, Paypal, and others. There are some examples below. One of them was clever in an interesting way that will remind you of how careful you need to be. […] continuedRead more
Windows is weird.Read more