web_services

Outlook Disconnected From Office 365? Try Disabling IPv6

Outlook disconnected? Try disabling IPv6

(This tip is for IT pros. Non-technical readers should still read this article because it involves a thrilling mystery, it teaches important lessons for healthy living, and it has a fresh minty aftertaste. But if you’re not sure, don’t do anything to your computer without the support of your trusted IT support person.)

Outlook 2013 and 2016 can occasionally lose their connection to an Office 365 hosted Exchange mailbox. […] continued

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Google Changes Its Programs For Storing Photos And Files Online

Google Backup and Sync

Google is changing the programs that Windows and Mac computers use to store photos and files online. You’re not required to do anything right away but some of you will be prompted to update to a new program in the next few months. Let’s see if we can unravel some of the details of Google Backup and Sync, and Drive File Stream. […] continued

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Improved Calendar Sharing For Office 365 Users

Outlook - OWA webmail calendar sharing

Here’s a tip for business Office 365 users that I wish I’d known about sooner. Early this year, Microsoft significantly improved the experience of sharing Outlook calendars. The secret is to share your calendar in webmail instead of doing it from the Outlook desktop program.

Office 365 webmail (aka Outlook Web Access, OWA, “Outlook on the web,” and too many other names) can be viewed at https://mail.office365.com. […] continued

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Create PDFs With Your Phone

Scan documents and create PDFs with your phone

One of the technology challenges in 2017 is simply remembering what can be done with your phone or computer. It’s easy to add apps to your phone or install programs on your computer; it’s harder to remember them a few weeks later when you have something new to do.

There are several ways to create PDFs with your phone. […] continued

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iPhone Tip: How To Make Sure Your Photos Are Backed Up

iPhone photo uploads

Here’s a tip for iPhone users that might make you sleep more soundly.

If you rely on Google Photos, OneDrive, Dropbox or other online services to back up your photos from an iPhone, open those apps when you’re connected to Wi-Fi and make sure they have synced your photos online. Otherwise there’s a chance that some photos won’t have been uploaded when you drop the phone or lose it. […] continued

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Peeking Behind The Scenes At Spotify & The Music Industry

Spotify, streaming music, and record companies

Spotify and Apple Music have helped the music industry recover from a disastrous decade. Here are a couple of interesting perspectives on streaming music – a look behind the scenes at the relationship between Spotify and the music industry, and a thought about our shift to streaming music.

Let’s call them “record companies.” A bit of an archaic term, but that’s the familiar name for Universal, Warner, Sony and a few others – the businesses that continue to stand between artists and the public, demanding a huge cut of revenue from music recordings and performances. […] continued

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Google Photos Transforms Your Memories

Google Photos transforms your memories

Google Photos is transformational. Some name will emerge to describe the next wave of technology – “post-Internet” or “A.I.-enabled,” maybe. References to “artificial intelligence” and future technology can be vague and scary. Google Photos is here today to show you that what’s coming is exciting, not scary, and it has the potential to transform our lives as profoundly as the Internet itself has changed our world in the last twenty years. […] continued

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Box Drive: The Next Step In Moving Files To The Cloud

Box Drive - the next step in moving files to the cloud

Today Box announced that Box Drive is generally available. We are beginning a profound shift in the way we think about our files. This deserves some attention even if you don’t use Box – Dropbox and OneDrive will be following suit before long.

Box Drive is a new program that lets you use Windows File Explorer or Mac Finder to browse through all the files stored online in Box. […] continued

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Google Lens Might Be The Future Of Google, The Future Of Mobile, The Future Of Everything

Google Lens - store

Google announced a number of new products and services at its developer conference last week. One of them, Google Lens, might change the world. It might be the most important technology announcement in ten years. Of course, it’s just as likely that it will turn out to be nothing important, just another bit of vaporware that is underwhelming when it appears and is abandoned two years later. […] continued

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WeChat, QR Codes, And The Future Of Mobile

WeChat customized personal QR codes

China uses smartphones differently than anywhere else in the world. It’s a fascinating story! Understanding WeChat and why QR codes are displayed everywhere in China will give you a context to understand the importance of Google’s announcements last week. I’ll tell you about Google Assistant and Google Lens in the next article. […] continued

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Windows 10 Cloud & Device Independence

Microsoft Windows 10 Cloud event announcement

On May 2 Microsoft will announce a new generation of Windows for low-cost computers targeted at education. Information has leaked about some parts of that announcement and tech journalists are speculating about what it might mean. There is one thing that has not been discussed and it is crucial to the success or failure of the new venture. […] continued

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Technology Is Boring

Technology is boring

Technology in 2017 is just a bit . . . dull. There’s not much going on. You hadn’t really thought about it but now that I mention it, you know it’s true, right?

Choose your metaphor. It’s a plateau. It’s the calm before the storm. We’re in a holding pattern. We’re almost – but not quite – at a couple of tipping points. […] continued

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Microsoft Comes Unstuck In Time

Microsoft time server error

Microsoft can’t tell time.

On April 3, an odd glitch caused computers all over the world to show the wrong time. Three of my clients called me because all the computers in their offices were six minutes off. I researched it and fixed it and moved on. It was another example of Microsoft carelessness but appeared to have been fixed. […] continued

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Storing Business Files Online: Dropbox, Google & Box Are Sprinting While Microsoft Falls Behind

The race for online shared folders

Microsoft is losing another race. This one should have been Microsoft’s race to win but it is falling behind for familiar reasons: an inability to keep up with the competition, and its self-inflicted injuries from making overly complex, confusing services with poorly chosen names.

Small businesses and law firms want to store shared files in the cloud instead of on a server in the closet. […] continued

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Dropbox Finally Adds New Business Features

Dropbox Business - new plans, new features

Dropbox has begun to roll out important improvements in its services for business. In particular, Dropbox team folders finally make Dropbox a viable competitor for Box for shared online company folders.

Some background before we get to the new features.

Although Microsoft and Dropbox try to make things fuzzy, the reality is that OneDrive and Dropbox were both built to hold files owned by individuals. […] continued

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