Skype

The Latest Microsoft Branding Failures

How Microsoft chooses brand names

Every month at Microsoft, a team of highly paid professionals writes words on slips of paper. They always include “Microsoft,” “Windows,” “Office,” “365,” “Pro,” “Home,” “Business,” “Enterprise,” “Azure,” “Surface,” and “Online.” They put the slips of paper into a hat and jumble them around. Then they randomly pick out three or four and lay them on a table. […] continued

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A Multitude Of Outlooks (And A Rant About Microsoft Names)

What version of Outlook do I have?

Microsoft has a problem with names. It needs to seek help. I would suggest sympathy but I’m not feeling very sympathetic.

If you’re an old timer, you may remember when Outlook was a mail program that ran on Windows computers. Those were simpler times.

It’s still that, of course, but it is so many more things now! […] continued

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Happy Holidays From Bruceb Consulting!

Happy holidays from Bruceb Consulting!

My goodness. Pause for a deep breath.

By every measure that truly matters – personal, family, friends, relationships, community – 2016 was a glorious year for me. I sincerely hope you are the same – happy, healthy, rooted, and all your dreams coming true for you and loved ones.

Breathe deeply because by almost every other measure, 2016 was quite an unpleasant piece of work and 2017 will be worse. […] continued

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Beware Of The Baidu Links! Your Skype Account Might Be Hacked

Skype is hacked - beware of Baidu links

If you get a link to a website with “Baidu” in the name sent through the Skype messaging system, don’t click on the link. The message will appear to come from someone you know but it’s not – it’s just the bad guys with their latest exploit. The link will take you to a phishing site that attempts to install malware. […] continued

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Microsoft’s Enterprise Products Are Literally Overwhelming

Definition of overwhelm

Overwhelm (verb)  Defeat completely; give too much of a thing to someone; inundate

Microsoft’s roadmap for business apps and services is overwhelming.

Good news! It’s also not for you, my loyal small business readers. I’m going to list a staggering number of upcoming Microsoft products and services to give you an idea what the company is up to, but I give you permission to pay no further attention to any of them. […] continued

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Microsoft Starts To Untangle Microsoft Accounts And Office 365 Business Accounts

Microsoft's tangled knot of personal & business accounts

Background: Understanding Microsoft Work And Personal Accounts

Tip: How To Change The Login For Your Microsoft Account (And Why You Should)

Last week Microsoft candidly acknowledged that it has created a confusing and frustrating tangle with its two identity systems – personal Microsoft accounts and business Office 365 accounts. According to Microsoft, four million people use the same email address to log into their personal Microsoft account and their business Office 365 mailbox. […] continued

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Updates From Microsoft Spiral Out Of Control

Windows 10 updates - bluescreen

Microsoft has had a bad month. In this article I’ll tell you about some of the problems with recent updates from Microsoft. In the next article, I’ll take a broader look at the long-term corrosive effects of a breakdown in Microsoft’s internal controls for approving updates.

Let me start, though, with a word of caution. […] continued

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Google Duo And Communication Overload

Google Duo - simple video chat

Google introduced a new app for video chats last week. Google Duo makes one-on-one video chats as easy as possible, with nothing required except a phone number and someone on the other end who’s running the app or willing to install it. Google Duo doesn’t even require a Google account. Setup takes only a moment, and once it’s set up it literally requires only a single tap to start a call. […] continued

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What Are All Those Unfamiliar Tiles In Your Office 365 Menu?

Office 365 menu

In the early 1990s Microsoft was the dominant company in personal computing but its products did not recognize or incorporate the brand new concept of something called the “Internet.” After a famous 1995 memo from CEO Bill Gates, Microsoft embarked on a pivot that led the company to integrate the Internet into everything it produced – one of the most stunning turnarounds in business history, and one that ensured the company would continue to dominate personal technology for the next fifteen years. […] continued

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Understanding Microsoft Work And Personal Accounts

Microsoft work and personal accounts - finding your way through the maze

Microsoft has two different types of accounts. Many of you have credentials – an email address and password – for both of them.

Years of marketing and branding blunders have made it very difficult to describe how Microsoft has organized these accounts. Many people are frustrated because they cannot understand what accounts they have or where each one is supposed to be used. […] continued

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The Future Of Windows Mobile: Windows 10 And Continuum

Microsoft wants to put a computer in every pocket

In 1980, Bill Gates declared that Microsoft’s goal was to put a computer on every desk and in every home.

In 2015 Microsoft will announce that it can put a computer in every pocket. Later this year, Microsoft is going to introduce smartphones that turn into computers, using technology named Continuum that’s built into Windows 10. […] continued

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Skype For Modern Windows Is Retired, Skype In A Web Browser Is Released

Skype update - modern version retired, web version released

Microsoft wants Skype to be everywhere. It got a little over-zealous with a poorly-designed version of Skype for Windows 8 that never caught on and is being discontinued, but it rallied this week with a new version of Skype that runs in a web browser.

Skype was acquired by Microsoft in 2011. […] continued

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Getting Started With Android: The Wide World Of Apps

The wide world of Android apps

Previously:
Getting Started With Android: Office 365 Mail
Getting Started With Android: Reading & Listening

There are 1.3 million Android apps. I’m working on it but I haven’t tried all of them yet, and anyway, each of you will have favorites and essentials and frivolous time-wasters that suit you. I’ll describe a few of the apps that are on my phone, just in case it helps you find something new and useful. […] continued

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Happy Holidays From Bruceb Consulting!

Happy holidays from Bruceb Consulting!

Season’s greetings! I hope the end of 2014 finds you warm and safe, with plenty of gadgets and gizmos to keep you entertained.

The last year was the best of times and the worst of times for technology. Apple released the iPhone 6, which raised the bar for mobile devices. Google responded with continuous updates for Android that pushed it out of its gawky adolescence to become a mature and polished platform. […] continued

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Is Microsoft Abandoning Windows Phone?

The future of Windows Phone

Windows Phone is barely a blip in the market compared to the overwhelming market share for Android and the overwhelming mindshare of Apple iPhones. The Windows Phone operating system is unique and lovable; the live tiles on the home screen are more attractive and more useful than the wall of icons on iPhones and Android phones. […] continued

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