Desperation is not pretty.
Microsoft has successful cloud and enterprise divisions, but it is obviously true that some divisions of Microsoft are in a long-term decline.
• Windows is still the dominant computer operating system, but desktop PC sales are in a permanent downward spiral.
• There’s a real danger that Chromebooks will begin to steal volume laptop sales later this year. […] continuedRead more
Microsoft is losing another race. This one should have been Microsoft’s race to win but it is falling behind for familiar reasons: an inability to keep up with the competition, and its self-inflicted injuries from making overly complex, confusing services with poorly chosen names.
Small businesses and law firms want to store shared files in the cloud instead of on a server in the closet. […] continuedRead more
Dropbox has begun to roll out important improvements in its services for business. In particular, Dropbox team folders finally make Dropbox a viable competitor for Box for shared online company folders.
Some background before we get to the new features.
Although Microsoft and Dropbox try to make things fuzzy, the reality is that OneDrive and Dropbox were both built to hold files owned by individuals. […] continuedRead more
Fujitsu has made the best small business scanner for many years. You should have one on the desk of every employee who deals with paper.
The Fujitsu iX500 was introduced almost eight years ago. It was designed so well that it is almost unchanged today, and it continues to be the best choice for home and small business use. […] continuedRead more
Microsoft has a problem with names. It needs to seek help. I would suggest sympathy but I’m not feeling very sympathetic.
If you’re an old timer, you may remember when Outlook was a mail program that ran on Windows computers. Those were simpler times.
It’s still that, of course, but it is so many more things now! […] continuedRead more
A difficult part of using technology in 2016 is simply remembering what tools we have at our disposal. It’s all well and good for me to report on all the swell new programs and services that are available, but that doesn’t do any good if you don’t remember which one will help you when you’re trying to get work done. […] continuedRead more
Overwhelm (verb) Defeat completely; give too much of a thing to someone; inundate
Microsoft’s roadmap for business apps and services is overwhelming.
Good news! It’s also not for you, my loyal small business readers. I’m going to list a staggering number of upcoming Microsoft products and services to give you an idea what the company is up to, but I give you permission to pay no further attention to any of them. […] continuedRead more
All the people who have asked me how to manage their photos on a computer are over 40.
If you’re under 40 (“young’un” is the technical term), you take several hundred photos a day and it never occurs to you to “manage” them. If you want an old photo, you scroll through the camera roll on your phone with thumbs moving at the speed of hummingbird wings until you find it, right? […] continuedRead more
Last week Microsoft candidly acknowledged that it has created a confusing and frustrating tangle with its two identity systems – personal Microsoft accounts and business Office 365 accounts. According to Microsoft, four million people use the same email address to log into their personal Microsoft account and their business Office 365 mailbox. […] continuedRead more
It has become easy to use your phone for quick scans and to create PDFs on the fly. Find an app to use and remember it when you get a receipt or document that should be scanned on the fly.
Each of the major cloud services – Microsoft OneDrive (Office Lens), Box (Box Capture), Dropbox, and Google Drive – has an app for scanning documents with the phone camera and storing the scans online. […] continuedRead more
“I read your article about personal Microsoft accounts and business Office 365 accounts,” my wife said last week. “Well, I read parts of it. It was . . . dense.”
Dense? My article was a model of clarity. It was a light in the darkness. It was the map showing the way out of the maze. […] continuedRead more
Microsoft has two different types of accounts. Many of you have credentials – an email address and password – for both of them.
Years of marketing and branding blunders have made it very difficult to describe how Microsoft has organized these accounts. Many people are frustrated because they cannot understand what accounts they have or where each one is supposed to be used. […] continuedRead more
Microsoft provided an update today on the latest updates and the future of OneDrive For Business. The service has basically been in disarray since its rollout and improvements have been promised for more than a year – never actually arriving but always just around the corner.
Today’s announcement only highlights how far Microsoft has to go before OneDrive For Business deserves even a second look. […] continuedRead more
Google posted an announcement a few days ago that Picasa will be closed down soon. Picasa is two things – a cloud service for storing photos online, and a desktop application for managing photos on your computer. Both of them will be shut down in the next few months. Google is committing all of its resources to Google Photos, the online photo service that duplicates much of what is in Picasa, and more importantly works perfectly on mobile devices, the focus of everyone’s efforts these days. […] continuedRead more