There is a bug in iOS 11 that breaks the connection between the built-in Mail app on iPhones & iPads, and Office 365 & Outlook.com mailboxes. Office 365 and Outlook.com users with iPhones or iPads should not install the iOS 11 update until the bug is fixed!
The iOS 11 update was released on Wednesday morning, September 20. […] continuedRead more
(This tip is for IT pros. Non-technical readers should still read this article because it involves a thrilling mystery, it teaches important lessons for healthy living, and it has a fresh minty aftertaste. But if you’re not sure, don’t do anything to your computer without the support of your trusted IT support person.)
Outlook 2013 and 2016 can occasionally lose their connection to an Office 365 hosted Exchange mailbox. […] continuedRead more
Here’s a tip for business Office 365 users that I wish I’d known about sooner. Early this year, Microsoft significantly improved the experience of sharing Outlook calendars. The secret is to share your calendar in webmail instead of doing it from the Outlook desktop program.Read more
Now that you’re finally getting the “Creators Update” for Windows 10 – you know, the one that was “released” in April – you might have seen the above window appear in the lower right corner. “You need to fix your Microsoft Account for apps on your other devices to be able to launch apps and continue experiences on this device.” In fact, some people are getting that message over and over and over and over until they want to scream. […] continuedRead more
This is a frustrating story of a poorly-defined bug with no solution. Feel free to look away if this doesn’t apply to you.
Starting a month ago, Outlook began prompting a few of my clients for passwords. It has been prompting them a lot. At its worst, Outlook password prompts are popping up every ten or fifteen minutes. […] continuedRead more
One of the first things everyone does with a new Windows 10 computer is install basic programs and utilities and set defaults so files open in the right program. This is a quick note for people who want to use Acrobat DC or Acrobat Reader to open PDFs, using “Set your default programs” in Control Panel. […] continuedRead more
The programs in Microsoft’s Office suite should be as solid as a rock. Lately that phrase doesn’t seem to mean what it used to mean.
The core Office programs are mature. They’re downright elderly. Microsoft Word and Excel are more than thirty years old. The Outlook program for Windows is 20 years old. […] continuedRead more
Microsoft has a problem with names. It needs to seek help. I would suggest sympathy but I’m not feeling very sympathetic.
If you’re an old timer, you may remember when Outlook was a mail program that ran on Windows computers. Those were simpler times.
It’s still that, of course, but it is so many more things now! […] continuedRead more
Let me tell you about an infuriating bug. It is pointless and stupid and represents Microsoft carelessness at its worst. It has existed for at least six months. It only affects a few people, but those people have no good way to discover how to fix it. I can find no pattern to explain when it appears. […] continuedRead more
A difficult part of using technology in 2016 is simply remembering what tools we have at our disposal. It’s all well and good for me to report on all the swell new programs and services that are available, but that doesn’t do any good if you don’t remember which one will help you when you’re trying to get work done. […] continuedRead more
Here’s the story of an odd Outlook 2016 bug that you might run into.
Microsoft has been urging everyone with an Office 365 license for the Office programs to update to Office 2016. It’s a modest upgrade at best, as the programs are virtually identical to the 2013 versions, but it feels good to get the latest version for free, right? […] continuedRead more
Has your computer been upgraded to Windows 10? Do you have a new computer? This is the guide you need – how to configure your Windows 10 computer to smooth out its rough edges and make the most of its new features.Read more
The Exchange mailboxes run by Office 365 are now standard in businesses of all sizes. They are supported on every device imaginable, from Windows and Mac computers to the native mail/contact/calendar apps on iOS and Android. Office 365 is one of the most commonly deployed applications among businesses. It has surpassed Google Apps and it’s growing fast. […] continuedRead more
“Personal computers are just too hard to use, and it isn’t your fault.”
That was the first line in the first column that influential tech journalist Walt Mossberg wrote on October 17, 1991 for the Wall Street Journal.
It’s still true. It’s twenty-five years later and it’s still true. That’s profoundly disappointing, and it has big consequences for our world. […] continuedRead more