One of the first things everyone does with a new Windows 10 computer is install basic programs and utilities and set defaults so files open in the right program. This is a quick note for people who want to use Acrobat DC or Acrobat Reader to open PDFs, using “Set your default programs” in Control Panel. […] continuedRead more
The programs in Microsoft’s Office suite should be as solid as a rock. Lately that phrase doesn’t seem to mean what it used to mean.
The core Office programs are mature. They’re downright elderly. Microsoft Word and Excel are more than thirty years old. The Outlook program for Windows is 20 years old. […] continuedRead more
Microsoft made two big announcements this week at an education-themed press event. They’re related in a couple of ways. One common element is that Microsoft will fail at both of the new ventures it announced. I think each one is deeply flawed.
The two announcements:
• Microsoft will soon release Windows 10 S, a new version of Windows 10. […] continuedRead more
On May 2 Microsoft will announce a new generation of Windows for low-cost computers targeted at education. Information has leaked about some parts of that announcement and tech journalists are speculating about what it might mean. There is one thing that has not been discussed and it is crucial to the success or failure of the new venture. […] continuedRead more
Dropbox has begun to roll out important improvements in its services for business. In particular, Dropbox team folders finally make Dropbox a viable competitor for Box for shared online company folders.
Some background before we get to the new features.
Although Microsoft and Dropbox try to make things fuzzy, the reality is that OneDrive and Dropbox were both built to hold files owned by individuals. […] continuedRead more
Microsoft has a problem with names. It needs to seek help. I would suggest sympathy but I’m not feeling very sympathetic.
If you’re an old timer, you may remember when Outlook was a mail program that ran on Windows computers. Those were simpler times.
It’s still that, of course, but it is so many more things now! […] continuedRead more
Let me tell you about an infuriating bug. It is pointless and stupid and represents Microsoft carelessness at its worst. It has existed for at least six months. It only affects a few people, but those people have no good way to discover how to fix it. I can find no pattern to explain when it appears. […] continuedRead more
A difficult part of using technology in 2016 is simply remembering what tools we have at our disposal. It’s all well and good for me to report on all the swell new programs and services that are available, but that doesn’t do any good if you don’t remember which one will help you when you’re trying to get work done. […] continuedRead more
Microsoft Access, an Office program for database management, will be included with the other Office programs in the Office 365 Business and Business Premium plans, starting next month. This is irrelevant for many businesses that have no reason to use Access. For the rest, this is classic Microsoft: it’s good news, but it has some complicated bits. […] continuedRead more
Overwhelm (verb) Defeat completely; give too much of a thing to someone; inundate
Microsoft’s roadmap for business apps and services is overwhelming.
Good news! It’s also not for you, my loyal small business readers. I’m going to list a staggering number of upcoming Microsoft products and services to give you an idea what the company is up to, but I give you permission to pay no further attention to any of them. […] continuedRead more
Last week Microsoft candidly acknowledged that it has created a confusing and frustrating tangle with its two identity systems – personal Microsoft accounts and business Office 365 accounts. According to Microsoft, four million people use the same email address to log into their personal Microsoft account and their business Office 365 mailbox. […] continuedRead more
Microsoft has had a bad month. In this article I’ll tell you about some of the problems with recent updates from Microsoft. In the next article, I’ll take a broader look at the long-term corrosive effects of a breakdown in Microsoft’s internal controls for approving updates.
Let me start, though, with a word of caution. […] continuedRead more
This bug only affects a small number of people, but it’s an interesting one because it’s been a problem for almost a year and there’s still no clear understanding of what’s going on.
It happens on Windows 10 computers running Excel 2013 or Excel 2016.
On some computers, double-clicking to open a .XLSX spreadsheet file is followed by a 30-60 second delay before the Excel logo appears and the spreadsheet loads normally. […] continuedRead more