A difficult part of using technology in 2016 is simply remembering what tools we have at our disposal. It’s all well and good for me to report on all the swell new programs and services that are available, but that doesn’t do any good if you don’t remember which one will help you when you’re trying to get work done. […] continuedRead more
Microsoft Access, an Office program for database management, will be included with the other Office programs in the Office 365 Business and Business Premium plans, starting next month. This is irrelevant for many businesses that have no reason to use Access. For the rest, this is classic Microsoft: it’s good news, but it has some complicated bits. […] continuedRead more
Overwhelm (verb) Defeat completely; give too much of a thing to someone; inundate
Microsoft’s roadmap for business apps and services is overwhelming.
Good news! It’s also not for you, my loyal small business readers. I’m going to list a staggering number of upcoming Microsoft products and services to give you an idea what the company is up to, but I give you permission to pay no further attention to any of them. […] continuedRead more
Last week Microsoft candidly acknowledged that it has created a confusing and frustrating tangle with its two identity systems – personal Microsoft accounts and business Office 365 accounts. According to Microsoft, four million people use the same email address to log into their personal Microsoft account and their business Office 365 mailbox. […] continuedRead more
Virus emails from the bad guys have been steadily getting more sophisticated and harder to spot, but careful proofreaders have almost always been able to find errors in spelling and grammar that give them away. “Your mailbox has exceeded the storage limit may can not to receive email until you Upgrade. […] continuedRead more
Microsoft has had a bad month. In this article I’ll tell you about some of the problems with recent updates from Microsoft. In the next article, I’ll take a broader look at the long-term corrosive effects of a breakdown in Microsoft’s internal controls for approving updates.
Let me start, though, with a word of caution. […] continuedRead more
Here’s the story of an odd Outlook 2016 bug that you might run into.
Microsoft has been urging everyone with an Office 365 license for the Office programs to update to Office 2016. It’s a modest upgrade at best, as the programs are virtually identical to the 2013 versions, but it feels good to get the latest version for free, right? […] continuedRead more
“I read your article about personal Microsoft accounts and business Office 365 accounts,” my wife said last week. “Well, I read parts of it. It was . . . dense.”
Dense? My article was a model of clarity. It was a light in the darkness. It was the map showing the way out of the maze. […] continuedRead more
Microsoft has two different types of accounts. Many of you have credentials – an email address and password – for both of them.
Years of marketing and branding blunders have made it very difficult to describe how Microsoft has organized these accounts. Many people are frustrated because they cannot understand what accounts they have or where each one is supposed to be used. […] continuedRead more
The Exchange mailboxes run by Office 365 are now standard in businesses of all sizes. They are supported on every device imaginable, from Windows and Mac computers to the native mail/contact/calendar apps on iOS and Android. Office 365 is one of the most commonly deployed applications among businesses. It has surpassed Google Apps and it’s growing fast. […] continuedRead more
“Personal computers are just too hard to use, and it isn’t your fault.”
That was the first line in the first column that influential tech journalist Walt Mossberg wrote on October 17, 1991 for the Wall Street Journal.
It’s still true. It’s twenty-five years later and it’s still true. That’s profoundly disappointing, and it has big consequences for our world. […] continuedRead more