A year ago I wrote this prediction: “The word of the year for 2017 is “chaos.” Write it down, seal it in an envelope, open it up a year from now and see if I got it right.”
I think I get full marks. (Although Dictionary.com chose “complicit” as the word of the year, which has a certain snarky charm.)
We are in a transitional time in technology, with a handful of very large companies – Apple, Google, Facebook, Amazon and Microsoft – accumulating power and wealth and dominating the landscape. […] continuedRead more
Microsoft just wants to be helpful. It’s eager to be helpful. It can’t stop itself from trying new things, just in case they’re a little bit better, even if you didn’t ask for any changes and you don’t really want new things.
Imagine that every six months you came home and Microsoft had rearranged your furniture without telling you. […] continuedRead more
If you’re an individual or small business Windows user, you might have the wrong idea about how Microsoft is doing.
We all tend to generalize from our own experiences. You can be forgiven for thinking that Microsoft’s future is dim when Outlook has just crashed or you’re paralyzed by an unexpected and unwelcome Windows update. […] continuedRead more
Update 09/26/2017: Apple has released iOS 11.0.1, which fixes the problem.
Update 09/25/2017: I’ve seen reports that Microsoft was able to take steps internally to resolve this problem. No confirmation yet, but with luck your mail will work fine after the iOS 11 upgrade.
There is a bug in iOS 11 that breaks the connection between the built-in Mail app on iPhones & iPads, and Office 365 & Outlook.com mailboxes. […] continuedRead more
(This tip is for IT pros. Non-technical readers should still read this article because it involves a thrilling mystery, it teaches important lessons for healthy living, and it has a fresh minty aftertaste. But if you’re not sure, don’t do anything to your computer without the support of your trusted IT support person.)
Outlook 2013 and 2016 can occasionally lose their connection to an Office 365 hosted Exchange mailbox. […] continuedRead more
One of the technology challenges in 2017 is simply remembering what can be done with your phone or computer. It’s easy to add apps to your phone or install programs on your computer; it’s harder to remember them a few weeks later when you have something new to do.
There are several ways to create PDFs with your phone. […] continuedRead more
Every month at Microsoft, a team of highly paid professionals writes words on slips of paper. They always include “Microsoft,” “Windows,” “Office,” “365,” “Pro,” “Home,” “Business,” “Enterprise,” “Azure,” “Surface,” and “Online.” They put the slips of paper into a hat and jumble them around. Then they randomly pick out three or four and lay them on a table. […] continuedRead more
This is a frustrating story of a poorly-defined bug with no solution. Feel free to look away if this doesn’t apply to you.
Starting a month ago, Outlook began prompting a few of my clients for passwords. It has been prompting them a lot. At its worst, Outlook password prompts are popping up every ten or fifteen minutes. […] continuedRead more
The programs in Microsoft’s Office suite should be as solid as a rock. Lately that phrase doesn’t seem to mean what it used to mean.
The core Office programs are mature. They’re downright elderly. Microsoft Word and Excel are more than thirty years old. The Outlook program for Windows is 20 years old. […] continuedRead more
Microsoft made two big announcements this week at an education-themed press event. They’re related in a couple of ways. One common element is that Microsoft will fail at both of the new ventures it announced. I think each one is deeply flawed.
The two announcements:
• Microsoft will soon release Windows 10 S, a new version of Windows 10. […] continuedRead more
On May 2 Microsoft will announce a new generation of Windows for low-cost computers targeted at education. Information has leaked about some parts of that announcement and tech journalists are speculating about what it might mean. There is one thing that has not been discussed and it is crucial to the success or failure of the new venture. […] continuedRead more
Microsoft has a problem with names. It needs to seek help. I would suggest sympathy but I’m not feeling very sympathetic.
If you’re an old timer, you may remember when Outlook was a mail program that ran on Windows computers. Those were simpler times.
It’s still that, of course, but it is so many more things now! […] continuedRead more
Let me tell you about an infuriating bug. It is pointless and stupid and represents Microsoft carelessness at its worst. It has existed for at least six months. It only affects a few people, but those people have no good way to discover how to fix it. I can find no pattern to explain when it appears. […] continuedRead more