(This tip is for IT pros. Non-technical readers should still read this article because it involves a thrilling mystery, it teaches important lessons for healthy living, and it has a fresh minty aftertaste. But if you’re not sure, don’t do anything to your computer without the support of your trusted IT support person.)
Outlook 2013 and 2016 can occasionally lose their connection to an Office 365 hosted Exchange mailbox. […] continuedRead more
Pity the poor forgotten router. You have one in your house or your business. It’s your closest approach to the Internet. The router is the first line of defense that you trust to keep your computers safe. If they do their job, routers do not call attention to themselves and they’re easily overlooked, but they’re crucial to your Internet connection and your security. […] continuedRead more
“Before we begin our banquet, I would like to say a few words. And here they are: Nitwit! Blubber! Oddment! Tweak!”
– First words spoken by Albus Dumbledore in the Harry Potter series
Before we begin our article about Wi-Fi mesh networks, I would like to say a few words. And here they are: Amplifi! […] continuedRead more
The challenge is clear: how can small and medium businesses maximize continuity and minimize disruption when a server fails?
Business continuity encompasses planning and implementing a process to ensure that your business will be able to recover within a reasonably short time after a serious disaster. The disaster might be a failed server, a fire or theft, or malware that requires taking a server out of service. […] continuedRead more
Servers fail without warning sometimes.
This is what happened in a law office last month when the server failed. Each failure has its own story and the details of your story will be different if you’re ever in this position, but there’s a broad point to be made: unexpected downtime has become hard to tolerate. […] continuedRead more
You don’t have a spare server in the closet.
That’s really the important part. You’d have more options if you had two identical servers and kept one in the closet for emergencies. But you didn’t buy two identical servers. No one does. You’ve got one server that does everything for your business. […] continuedRead more
We have reached a tipping point. If you’re working in a small business or law firm, you already know this at some level, but it deserves to be brought out into the open.
This is the heart of it:
In the event of a technology crisis, backups of your data are not always sufficient to contain the damage to your business. […] continuedRead more
Perhaps you think it will be like this when the office server fails.
[…] continued Read more
“Two weeks ago the network went down; soon after Senior Management assured the company it would have the problem fixed within a few days; now everyone is realizing it is never going to happen. Work-arounds are springing up everywhere you look, like new grass after rain.
UniFi wireless access points provide high performance, extended range, and a well-designed control panel. You can get reliable wireless coverage for large areas at prices that small businesses can afford.
You cannot imagine how satisfying it is to write that.
There has been a sharp divide for years in wireless networks. […] continuedRead more
Your brush with danger from the weekend Java vulnerability ought to help you appreciate the importance of staying up to date on all the programs targeted by malware: Windows, Internet Explorer, Chrome, Firefox, Java, Flash, Adobe Acrobat & Reader, and the other programs that are under attack by the bad guys. […] continuedRead more
Boing Boing has an article about the aftereffects of a hacking attack on the Economic Development Administration, a small division of the Department of Commerce. The network was quarantined and all the computers were shut down.
The unexpected result is that the department appears to be functioning just fine. “Remarkably, despite the return to pre-historic fax-machine technology, the EDA seems to be functioning fairly well, perhaps even better in some ways. […] continuedRead more
When Microsoft announced that it will provide free or cheap support for Windows and Office and common computer problems, it wasn’t a surprise for any IT consultant who’s been paying attention.
This is a look behind the scenes, some thoughts about the trends that are changing the landscape for IT consultants. […] continuedRead more
Recently I set up a Cisco RV220W wireless router, and a Cisco WAP4410N wireless access point. They are part of Cisco’s small business line and cost roughly twice as much as comparable consumer products – roughly $260 for the router, for example.
The wireless range extended far beyond my expectations. […] continuedRead more
Small Business Server 2011 Essentials has one overlooked feature that fills an important need in most small businesses. Every night, SBS 2011 Essentials backs up all of the workstations in their entirety.Read more
Microsoft has done more than anyone else to promote remote access to small business networks. Almost ten years ago, Small Business Server 2003 opened up Outlook Web Access and safe remote desktop access to small businesses for the first time. SBS 2008 and the various iterations of Windows Home Server refined that first portal to make it easier and cleaner and more likely to work properly. […] continuedRead more