Let’s see if we can keep the big picture in mind while we look at the specific features of Microsoft’s servers for small businesses, starting with Small Business Server 2011 Standard, scheduled to be released in December as the replacement for Small Business Server 2003 and 2008. […] continuedRead more
One of the most powerful tools you can add to Outlook is a search folder that allows you to search through all of your messages with a single click. I wrote about Michael Linenberger’s suggestion to create an All Mail Search Folder a few months ago. If you haven’t set it up yet, try it now! […] continuedRead more
Previously: Understanding Outlook Slowdowns
If you were following along, you know that Outlook mailboxes run by Exchange Server can slow down if there are too many items in “core folders” – Inbox, Sent Items, Deleted Items, Contacts, and Calendar.
Separately, Outlook performance will suffer if the overall size of the mailbox grows above certain limits. […] continuedRead more
These are important guidelines for Outlook users with mailboxes run by Exchange Server. I will be discussing this with my clients that have busy mailboxes!
Outlook has five folders that are considered “core folders” or “critical path folders.” You will experience poor performance if there are too many items in those core folders. […] continuedRead more
The good news is that Microsoft has released Windows Live Essentials 2011, an updated collection of free programs that are well designed and useful additions to Vista and Windows 7.
The bad news is that you almost certainly don’t want all of them, and Microsoft has released them in a way that makes it more likely that you’ll install them all by accident, with some side effects that you won’t like. […] continuedRead more
Small businesses should strongly consider having their Outlook mailboxes hosted on Exchange Servers run by Microsoft for a small monthly fee. I’m going to recommend this to a number of my clients and I encourage anyone interested to contact me to talk it through. […] continuedRead more
I’m strongly urging my clients running Small Business Server to move their mailboxes to online hosted Exchange servers. I’ll give you a bit of background and tell you an anecdote to explain why Exchange frightens me, then tell you more about Microsoft Online Services next week.
Microsoft released the first version of Small Business Server in 2000. […] continuedRead more
For some reason the ribbon bar in Word 2007 and Word 2010 does not have a button to push that brings up the Outlook Address Book for inserting addresses into Word documents, envelopes, and the like. […] continuedRead more
Previously: Displaying Contacts In The Outlook Address Book
When you open the Outlook Address Book to address an email message, the names in your Contacts folder are sorted by first name. Lots of people want them sorted by last name. It’s one of those mildly irritating things that requires changing a deeply hidden setting. […] continuedRead more
When you click on the TO: button to address an email message in Outlook, most people expect to see a list of their contacts. If your mailbox is run by Microsoft Exchange, chances are that you’ll see the short list of users inside the company, not the people in your Contacts folder. […] continuedRead more
Both Outlook 2003 and 2007 have an often overlooked feature named Search Folders. Look under the list of mail folders (Inbox / Outbox / Sent Items) and you’ll see a handful of default Search Folders, gathering together all the items that meet some criteria. “Unread mail,” for example, displays all the messages that are unread regardless of what folder contains them. […] continuedRead more
It’s rare now to find traditional POP3 email accounts, where messages are downloaded to a single computer and are only accessible at that computer. We move between different computers freely (home/work/laptop/netbook) and want our mail to be available on all of them. We are buying smartphones in staggering numbers and getting our email on the phone is a big part of the reason. […] continuedRead more
I cleaned up two malware-infested computers yesterday. Both of them had up-to-date antivirus software and responsible owners who had installed all critical Windows updates.
The only malware that I’ve seen for the last few months has been the kind that pops up phony security warnings, trying to get a credit card number.[…] continued
[…] continued Read more
[Thursday January 28, 2010 – sent to MOS subscribers at 9:07pm]
Microsoft Online Services strives to provide exceptional service for all of our customers. On January 28, customers served from a North America data center may have experienced intermittent access to services included in the Business Productivity Online Suite.
Some problems today with Microsoft Online Services, which leaves me feeling unsettled about it.
Microsoft has made a serious commitment to moving Exchange customers to hosted services. There are some real advantages for small businesses if someone else takes responsibility for the mail system – Exchange is a big, complex piece of work that needs regular attention and updates, and requires a high degree of expertise if something goes wrong. […] continuedRead more