The bad guys know where you live.
The bad guys know your old passwords.
But the bad guys do not have a video of you looking at porn. They’re lying to scare you.
If you get an email asking for money and threatening to release an embarrassing video taken with your laptop camera, it is a scam. […] continuedRead more
Microsoft has changed the way we search for mail in Outlook 2016. The changes are almost (but not quite) invisible, so the details are only important if you’re an Outlook power searcher. The rest of you can take a day off and rest up for the next article.
Here’s the short version. […] continuedRead more
Microsoft intends to simplify the ribbon in Outlook, Word, Excel, and Powerpoint. It’s possible that Microsoft will work thoughtfully and carefully and you will be happy with the result.
Oh, stop it. I hear you laughing. I’m serious. Microsoft is saying all the right words. They want to make the ribbons (the tabbed toolbars across the top) simpler and easier to use, but they say there will be an easy way to return to the way they look now for people with strong muscle memory who don’t want to change. […] continuedRead more
The onslaught of spam email with malicious links has reached epidemic levels. I’ve never seen it this bad. I hear from clients every day about dangerous email messages. I get 5 or 10 or 20 a day myself.
This is my new suggestion: Assume every message you receive is phony. […] continuedRead more
I don’t like Focused Inbox. I want my Clutter back.
Focused Inbox is Microsoft’s new method of filtering mail for Office 365 business accounts. Here’s more info about Focused Inbox.
The short version:
• Clutter and Focused Inbox are both ways to separate important messages from messages that are less likely to be important to you – newsletters, notifications, marketing and ads. […] continuedRead more
Microsoft just wants to be helpful. It’s eager to be helpful. It can’t stop itself from trying new things, just in case they’re a little bit better, even if you didn’t ask for any changes and you don’t really want new things.
Imagine that every six months you came home and Microsoft had rearranged your furniture without telling you. […] continuedRead more
Do not click on links in email messages unless you are 100% certain they lead somewhere you want to go.
We are being assaulted by a torrent of phony email messages from criminals. The messages look legitimate. The links lead to fake websites that will try to steal your password or credit card number. […] continuedRead more
Update 09/26/2017: Apple has released iOS 11.0.1, which fixes the problem.
Update 09/25/2017: I’ve seen reports that Microsoft was able to take steps internally to resolve this problem. No confirmation yet, but with luck your mail will work fine after the iOS 11 upgrade.
There is a bug in iOS 11 that breaks the connection between the built-in Mail app on iPhones & iPads, and Office 365 & Outlook.com mailboxes. […] continuedRead more
This is a frustrating story of a poorly-defined bug with no solution. Feel free to look away if this doesn’t apply to you.
Starting a month ago, Outlook began prompting a few of my clients for passwords. It has been prompting them a lot. At its worst, Outlook password prompts are popping up every ten or fifteen minutes. […] continuedRead more
Let’s track down a bad guy. Looking through the clues will help you catch the next criminal that tries to trick you with a malicious email message.
I received many reports last week of phony messages that appeared to be from Microsoft, Paypal, and others. There are some examples below. One of them was clever in an interesting way that will remind you of how careful you need to be. […] continuedRead more
The bad guys aren’t kidding around. They’re after you. Some day soon you will be walking down the street and a 400 pound hacker will galumph out and make a scary face and shout, “Give me all the passwords in your wallet!” and stomp off cackling and steal all your money from his couch. […] continuedRead more
Yahoo is in free fall. It is negotiating a sale of its Internet business to Verizon but that sale is in jeopardy, likely at least to be renegotiated to lower the price by one or two billion dollars and perhaps on the verge of collapse into acrimony and lawsuits. In that case, Yahoo is effectively dead – oh, it will continue to exist in some diminished form but its decline will be quick and ugly. […] continuedRead more
Microsoft has two different types of accounts. Many of you have credentials – an email address and password – for both of them.
Years of marketing and branding blunders have made it very difficult to describe how Microsoft has organized these accounts. Many people are frustrated because they cannot understand what accounts they have or where each one is supposed to be used. […] continuedRead more
Are you scared yet? You should be quaking every time you sit down at your computer. It gets worse every day.
Locky is the latest virus sweeping the globe. It arrives as a Word or Excel email attachment that appears to be an invoice. When you open it, the contents are scrambled, but a friendly message suggests that you click the button if the “data encoding is incorrect.” You click. […] continuedRead more
Chances are that you’re using the email and calendar apps that came with your iPhone or Android phone. They’re fine. No shame there. But you’re missing an app from Microsoft that does a better job. It’s named Outlook, because Microsoft cannot resist using the same names over and over and over to describe completely different things. […] continuedRead more