Tales From The Trenches: Upgrades Gone Wrong

Tales from the trenches - upgrades gone wrong

Here’s a story about small business technology in 2014. It’s a long story and there’s no moral and no villain (except for Adobe, in the surprise twist at the end, but just so you’re not disappointed – spoiler! – the surprise twist probably doesn’t apply to you).

The setting is a small law office with a mix of Vista, Windows 7, and Windows 8 workstations. […] continued

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The Good, The Bad, And The Mysterious Google

The Good, The Bad, and The Mysterious Google

Google is a confounding company. We all interact with it daily; almost everyone uses Google Search and Google Maps, at least. Android is running on an overwhelming number of new phones and tablets, with such a commanding lead that it’s fair to say that Android is the new Windows.

And yet . […] continued

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Skydrive Keeps Getting Better! (Except For The Pesky Name Problem)

Skydrive - all photos view

The Service Soon Not To Be Known As Skydrive got some nice updates recently – along with a court decision that gives Microsoft yet another nasty branding problem.

The good news is that Skydrive continues to add new features at a rapid pace. (If you’re new to Skydrive, you’ll find lots of articles here to help you get caught up.)

PHOTOS  If you have photos stored in Skydrive, the Skydrive web site now offers new options for viewing them. […] continued

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Law Office Technology And A Perfect Storm

Law office technology and a perfect storm

We’re right in the middle of a perfect technology storm, a wild ride that makes the last twenty years look tame. A recent article about law office practice management programs will serve as an example but the principle is true in every area for every kind of business.

The storm is caused by a platform shift from computers to mobile devices. […] continued

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Outlook Archives: Litigation Hold And Third-Party Archiving

Archived mail and Office 365 litigation hold

Previously:
Outlook Archives: AutoArchiving And Archive.PST Files
Outlook Archives: Office 365 Personal Archives (And The Devil In The Details)

There are two other things to mention briefly about different ways to archive your Outlook mailbox.


Litigation Hold

I have been asked whether it’s possible to prevent employees from deleting or changing anything in their mail folders. […] continued

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Apple Patents The Wedge

Apple Patents The Wedge

It’s not a secret that the tech industry is being distorted by our imperfect patent system. Companies are being purchased to obtain their patent portfolios rather than, say, their product lines or talented employees. The mobile phone market seems to be driven as much by patent lawsuits as by genuine innovation. […] continued

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Lockdown: The Coming War On General Computing

Lockdown - The Coming War On General Purpose Computing - Cory Doctorow

Noted science fiction author and Boing Boing curator Cory Doctorow delivered an important speech last month in London, explaining why attempts by copyright owners to lock down computers and web sites inevitably lead to surveillance and censorship, and how the copyright battles presage bigger fights to come over the very future of general-purpose computers. […] continued

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Law Firms In The Cloud: NetDocuments

Law Firms In The Cloud - NetDocuments

Previously:
Law Firms In The Cloud: Credenza
Law Firms In The Cloud: Rocket Matter

Until now very small law firms have seldom used a true document management system, but even the smallest firm is starting to feel pressured to consider one to deal with an ever-increasing number of files. NetDocuments has the forward-facing features that put it at the top of the list of document management systems to consider. […] continued

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Law Firms In The Cloud: Rocket Matter

Law Firms In The Cloud - Rocket Matter

Rocket Matter is one of the most likable online services for small law offices. It handles case management, timekeeping, and billing in clean, well-designed screens presented in a web browser, with all data stored online. Take a few minutes and sign up for a demo! It’s an easy, pleasant way to get an idea of how an online program can take over functions that have traditionally been done by programs installed on your local computer. […] continued

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Law Firms In The Cloud: Credenza

Law Firms In The Cloud

Small law offices have had few appealing options for case management and billing in the last few years. The only choices have been old warhorses that are showing their age badly, with interfaces that were obviously designed decades ago, and in some cases running on databases that are long obsolete. […] continued

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Anatomy Of A Scam Investigation

Anatomy Of A Scam Investigation

There is a fascinating and informative series of articles by a lawyer and former federal prosecutor about his efforts to unearth information about a scammer who sent a phony “invoice” to his firm. It’s a well-known and simple scam – send something that looks like an invoice for a service that was never ordered or delivered, hoping that it will get paid by someone who doesn’t notice that it’s phony. […] continued

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Online Marketing With Google AdWords And Facebook For Business

facebookbusiness

The rules for online marketing change every day. Something simple, like having a web site that ranks high in Google’s search results, is turning into something barely comprehensible as search results become more individual, influenced by each person’s search history and social networks and Likes and +1s. Search engine optimization has become a dark art, complex beyond belief, far more than just sprinkling a handful of metatags into your web site header. […] continued

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Outlook Search Folders

outlooksearchfolder

Previously:
Searching All Mail In Outlook
Search Tools In Outlook 2010

It’s my pleasure to introduce you to Vivian Manning, IT Manager at Ontario law firm Burgar Rowe. In her blog, Small City Law Firm Tech, she’s writing articles stuffed with practical information about the programs you use every day – for anyone using a computer to get a job done, not just for lawyers. […] continued

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